Concentrix BH d.o.o

Concentrix Ltd. Sarajevo is a global leader in customer experience (CX) services and technology-driven solutions, operating in Bosnia and Herzegovina since March 2023 following a merger with Webhelp. Headquarters in Sarajevo, the company focuses on providing German-language support and has grown its local team to over 200 CX specialists. It offers permanent contracts from day one, competitive salaries, welcome bonuses, referral bonuses, and performance-based incentives. Employees work in a modern office environment with a flat organizational structure that emphasises transparency and teamwork. Concentrix also invests in internal projects to encourage professional growth and skill development. Beyond business, Concentrix BH actively engages with the local community. It became a major sponsor of cultural events like Sarajevo Matinée, supporting young artists and enhancing the country’s cultural landscape through CSR initiatives. As part of a global network serving more than 2,000 brands across 70+ countries, Concentrix integrates AI-powered tools into its customer support operations to empower future-focused brands. With its emphasis on stability, growth, and innovation, Concentrix BH offers a dynamic and rewarding working environment for German-speaking professionals.