About ABSL

Introducing ABSL

The Association of Business Service Leaders (ABSL) is the leading organization that represents the business services sector in Bosnia and Herzegovina. It brings together high-profile companies that operate as Shared Services Center (SSC)Business Process Outsourcing (BPO)Information Technology Outsourcing (ITO)Research and Development (R&D) service providers. The sector has enormous potential to drive and position Bosnia and Herzegovina as a desirable nearshore destinationgiven the current businesseconomicand political opportunities. At the current growth ratethe industry is on its way to becoming the country's largest source of private-sector jobs. ABSL is a unique organization with a vision to build a competitive business services industry and network of excellence. ABSL inspiresshares knowledgeand connects its members' experiences to create a better environment for the industry's development.

Mission and Vision

Mission

Creating a world-class business communityacting as the catalyst of change for making Bosnia and Herzegovina an appealing nearshore destination for business services.

Vision

  • Running a sustainable world-class business organisation
  • Spotlight business services in BiH
  • Creating value for ABSL members

Our Goals

Research of the Sector

Gather and maintain business intelligence market data, key statistics and sector insights to support existing business services and attract new investors to the CR.

Business Services Community

Build a strong community of business services leaders sharing knowledge and cooperating on major projects designed to advance the sector.

Strong Public Relations

Promote the ABSL and business services through cooperation with media, PR, one-voice response to current events, promotion of sector successes and organization of events.

Cooperation with Authorities

Build relationship with relevant national and local authorities to open dialogue and cooperation to support industry interests.

Cooperation with Universities

Create relationship with relevant universities to open dialogue and cooperation on adopting education to support business needs and attract new talents to the sector.

Strategic Partnerships

Develop a network of strategic business partners helping to advance the goals of the association and its members.